Julex Nail Spa

I’m sorry Ladies, But being in the beauty industry myself, my treatment yesterday was very unpleasant. I booked in to get my sns redone. I soaked, she took the old sns off and then asked me to pick a colour. I showed her a picture on my phone of some nail art. She looked very confused and unconfident that she could do this for me. That alone annoyed me as you display you do nail art and if she didn’t feel confident to do it herself I would of hoped that she checked with the other two ladies there if they could help out. I was basically told no. She attempted but it was a complete fail, I could of gone somewhere else if I knew this was the case. Now I’m left with a flat colour I never wanted. The other major problem are the cuts I received on majority of my cuticles. The constant stinging and tenderness I have felt in the last 12 hours is super annoying. I have been using a mixture of tea tree oil and lavender oil to avoid any infections or inflammation I may receive because of negligence to a persons skin. Infections around the nail bed is a super serious problem. The shape is also questionable. I didn’t want to cause a scene yesterday in front of your clients, so I’m sorry I’m venting here. Word of mouth travels far around this area, please be more careful with your clients.

Very good. Hard to find places that take GOOD care of natural nails. Julex do. I will be back. Parking convenient on Williams Rd.

Loveeee coming back here to get my nails done. Great customer service, the girls here are thorough with their work and very reasonable prices compared to other places. Both shellac or sns last me 5+ weeks and the only reason I need to go back is because my nails grow way too quickly. Highly recommend them!

Been here a few times, really average quality of work. I went today and it was such a horrible experience, I was served by a slightly older lady who made so many mistakes - used the wrong tip colour, didn't give me the manicure that I asked for, gave me the wrong shape (while gaslighting me and telling me the picture I showed her is what I had on my hands), and all I wanted was french tips and she gave me an all over pink colour. It was just such a mess and she wouldn't listen to me properly and started getting rough because she was evidently irritated about not getting the shape right. The younger girl who helped try to fix it was really lovely and did a really good pedicure for me, but honestly everything else was so mediocre and I was stuck there for almost 2 hours.

Very grateful to be able to walk in without a booking but don’t think I’ll be back in the future. The technician went quite deep on my nail beds with the file and the drills, and dismissed my request of removing excess polish off of my cuticles and fingertips, because “nobody can see that”. The overall finish of the shellac is lumpy and there’s spots that are uneven. Very unprofessional and I felt rushed out the door, with her doing last touch ups on my nails whilst standing up on her way to do another client’s nails.

Great atmosphere and my technician was lovely. Super happy with my gorgeous new nails!

Came in for sns, this lady started ripping off my fake nails ripping all my nail beds off, then started cutting them shorter and ended up cutting one nail so short it started bleeding, she obviously was not happy about working today, gave me complete attitude when I walked in , trying to get me out of the door as quick as possible! Do not recommend!

I get SNS and it literally lasts until my nails grow. I wouldn’t go anywhere else!

Such an average experience. I booked in advance but still had to wait 40 mins to be seen. They rushed me through for my pedicure - even changed technicians half way through to get me out the door quicker and basically just painted my toe nails very averagely and didn’t do anything else. Wouldn’t never go back.

Have been here a tonne of times for SNS and always leave happy. Lovely staff, always efficient and never left waiting around, always a top job done with attention to detail. Highly recommend!!