Bicycle Centre Eltham

Been to this bike shop couple of times, and although I don't live in this suburb, I usually take my bike here.The staffs here have a fairly unique personality, Greg is more humorous and Andrew is more serious, and grumpy (just a bit). They are not the same staffs you will find from Rebel or Anaconda. You get professional advises from them as well as negative (but truthful) feedback.For small job where I don't have the tool to do myself (A 2 mins job but the tools would have cost me >$50), they actually offered to do it free for me, and I was deeply appreciated. The pricing on their item is actually not bad, I have read some negative comments and people were comparing their pricing from online store, for which I think it is totally unfair, and I cannot agree with.I think what can be improved is communication. Today I was called to the shop over the phone to address a gearing issue, when I arrived, I was told to book an appointment to look into it next week.Not knowing the reason why they have to do this, I was just curious why they were unable to book an appointment with me over the phone, and I could have saved a trip to the shop carrying my half broken bike.I will recommend this shop for the locals, and I hope more people can support local business.

I bought two bikes for my kids from Bicycle Centre Eltham and also took my kids bikes there twice for service. I’ve been treated like a VIP customer and I was extremely happy with their service for both sales & repairs. I would highly recommend them

massive thanks to Andrew and the crew who sorted me with a new tyre and tube on the spot today, even despite being rammed. Huge effort, decent prices and quality service!

Great service Andrew thank you for sending me that awesome Merida MTB so I can ride on the trails. Great help afterwards also with bits and pieces. If you need great service freindly advice from in you won't be disappointed..

Took my gravel bike in for a service and Andrew treated it like his own bike. He's a great mechanic with meticulous attention to detail. My bike is now riding like a dream again!

Twice now the guys have gone out of their way to fit a new part to my bike after my failed attempts almost immediately whereas other shops have at least a two week waitlist for a workshop booking - brilliant service and I can't compliment the young mechanic highly enough - no fuss and does a brilliant job, he's a ripper. Thx guys will return very soon!

The crew there have always been fantastic, nothing has been too much trouble. They've even managed to source a specific brand of track bike for my monster 6'3' kid (they don't even stock that brand). I cannot recommend Bicycle Centre Eltham highly enough.

After sales service is everything, particularly with bicycles and accessories.I had a performance issue with a product purchased late last year.Andrew was only too happy to oblige with a replacement ( warranty ) piece.Terrific attitude. Genuine operator.I couldn't be happier with the outcome.Thanks mate.Big Al ( Wombat Man )

A fantastic bike shop, couldn't recommend enough. Andrew is a friendly, passionate and knowledgeable guy and is fantastic to deal with and will go to great lengths to help you out. He didn't have the bike I was after but ordered it in in only a few days and beat an already good price we'd been offered elsewhere. Eltham Bicycle Centre is not at all local to me but I'll still be going back!

I've been going here for my servicing needs since I got my first road by 4 years ago. Andrew always goes out of his way to help me out when I break something! When it came time to upgrade my ride, Andrew gave me a great deal on a new BMC. Couldn't be happier with the service provided.