Alcatraz Self Storage

Have stored with Alcatraz for two years. Great facility and fantastic service. Jock has received shipments on our behalf and stored items into our units. Hellen has even provided sheets to cover items. Absolutely recommend especially, if like us, you live elsewhere.

The first day we went is good

I have had all my stuff in storage for about 2 years and Jock and Helen have been the best. The facility is easy to get to and the worst thing I can say about my gear when I took it out was that it was a bit dusty....just natural. Jock was so accommodating once when I phoned and asked him not to take my monthly payment on a certain day as it did not line up with my pay day and it was no problem. Today he reminded me about the bond I paid when I first stored my stuff and asked me to send my bank details so that he could refund it. If he had not reminded me I would not have remembered. I would recommend there storage facility and their high business ethics to anyone. Thank you Jock and Helen. It was good to know my possessions were in a good and safe place when I was so far away.

The place to store your gear is hear .

Fantastic customer service. Great facilities and very reasonable prices.

We were away overseas for a year and chose to store the contents of our house at Alcatraz Storage because it was cheaper than other places. Unfortunately we had mice get into all our stuff. There were mouse droppings on everything, several of our children's toys were eaten, and photos and books were chewed on. It was an unpleasant surprise and we have needed to wash and clean absolutely everything to remove the droppings and smells. Many things have had to be thrown away. It would have been good if either Alcatraz Storage had put in mouse traps or poison or informed us to do this. Any money we had saved has gone on steam cleaning and replacement of things. I would recommend paying more money and going with a storage place that is more secure against rodents.

I have found Alcatraz Self Storage really superb with their excellent customer service and enormous amount of quality facilities. As the CEO of a South Australian based National Sport, I have found the savings to be quite significant for the large amount of archives and memorabilia that we have.

Fantastic establishment. Jock was very helpful and the area was easy to navigate and use. Would go again if needed and recommend highly :)