Le Pine Funerals Glen Waverley

I found Le Pine Funerals to be exceptionally caring and catered to my every need. They assisted in choosing photos from an album, were personable and allowed me to sit with my husband for a couple of visits including 2 hours at the end while providing me with refreshments. Very professional but also very down to earth, I couldn't have wished for more. Thank you for making a terrible loss trouble free and uncomplicated. Would definitely recommend.

Beautiful send off for Mum after she passed away. Huge thanks to the staff at Le Pine Glen Waverley and in particular to Sharon, She was lovely.

My sisters and myself are so glad we chose Le Pine Glen Waverley to farewell our beloved Mother. Thank you to the whole team at Le Pine and a special thanks to Derek Chan for his professionalism and the dedication to his work. Derek Chan organized a memorable experience that will last in our hearts for ever.

Very professional and caring. Thank you Melissa Beaumont and her team.

I would like to thank Mr Christopher Geake and Le Pine Glen Waverley Staff for handling the funeral of my loving mother so well. I personally felt that they were involved emotionally in every step like any other family member. They were professionally perfect to handle the whole process. They took care of every step that was required in our Sikh religion like using head covers in the Le Pine Chapel. Christopher arranged a private time to spend with my mother in a private room. He also arranged a live streaming of the funeral for overseas relatives and friends. I am deeply indebted to him for his help.

Had my fathers funeral with Le Pine in Glen Waverley all seem to be going well until the day that had been set. It was a hot day (40+), we arrived at the entrance and we were informed by staff the air conditioner was not working at all. They were handing out room temp bottle water, there were no fans or contingency plan for the failure. The majority of guests were in the older age bracket and we were very concerned about the heat in the room. We had a Vicar specially invited to do the service. He said that he could not perform the complete service as it was too hot. We paid for additional catering for all the guests. On completion of the service the majority of guests could not stay due to the lack cooling We had planned and Irish funeral afterwards. Normally our family and friends would attend but the heat of the service took a lot out of the guests and could not stay on. Half the food and drinks were left over.The DVD of the funeral was pathetic to say the least. They missed half the service. They ruined what was to be a straight forward simple funeral service. When we complained to the manager they offered $300 off the price of the funeral or if we did not like that take us to VCAT.(Attitude) We did not feel they listen to our issues and just fobbed us off. We were grieving for our loss and felt Le Pine were only concerned about getting their money. We totally understand we are at mercy of the weather but we paid a substantial amount of money for this service and comfortable surroundings for our guests. We did not get this and ruined the celebration of the life of my father. Would not recommend Le Pine at all through our experience.

I thank Ian Proudlock and the team at Le Pine Glen Waverley, and also Kew East, for their attentiveness and care in handling my father’s funeral. My father had asked for a quiet, very private and simple service. Le Pine ably supported us to farewell our dad with dignity and the custom that dad wanted at his burial.

Great attention to detail. Compassionate and helpful staff.

Ian and Le Pine Funerals were kind and accomodating through a very difficult time.We found them to have very reasonable and transparent pricing and we were very happy that we called them.Thank you