Robins Kitchen

Racist people, one person said $299, second one said $340 after noticing I wasn't white

I have been to this store twice in a week with different staff each time and have to say the customer service is on point! I brought over $200 of cutlery, plates and glasses and another $300 today and both times the staff have been excellent even going beyond and getting a trolley to help me with my things. Greeting to when I stepped into the store was great and the help with OPENPAY was even better. STELLA went out and beyond to help me and my husband. Thanks again and I maybe back cause i just can't stop shopping in your store. :)

Made a gift purchase in December...my sister paid for the product and I had to collect it...the product didn't deliver what it is supposed to which I could not have known without using it...so when I went back to the store to return it or refund they said it cannot be returned as it is used !! There was a pregnant lady and she was rude and curt ! She didn't even make an effort to investigate the situation... simply because it was used ,she easily said that there was nothing that could be done...! The product was about 60 dollars and I wasn't gonna just leave...then another lady came along and said that maybe we should contact the customer care which was listed in the website...we did and got an auto generated mail saying they'd get back in 5 days...it been about six months now! 60 dollars may not be a big deal for you but it is for some of us !Never again Robins!!

Good variety of quality products at reasonable prices and friendly service...

The store refused to refund an item that I bought mistakenly, when i tried to return it within half an hour of I bought, in full package and showing receipt.The store attendant was smirking saying 'its just 8$'.Poor policy.never going back.

Staff extremely polite and helpful unfortunately won’t except cash as legal tender my value do not alone with this type of business

Amazing customer service,top quality stuff,went with my sister an brother in law,50 to 70 per cent of product,they spent just over 200 walk out with 800 worth of kitchen utensils.

Thoroughly enjoyed shopping at this store. Staff helpful and friendly but not pushy. Wide variety of kitchen ware at very reasonable prices. Thank you.