Rapid Plas

We purchased 2 x32000 litre rain tanks on 19/02/2019 which were dispatched on the 26/3/2019, we recently found one leaking from an area that looks like a manufacturing fault, we contacted this company & sent photos of the leak, they accused us of tampering or making the leak ourselves & refuse to repair it.We highly recommend to not use this company as their warranty is useless.

very good customer serviceThey sell Very Good slimlines

Great product, really fast delivery. Love the look and style of my new tanks! Thank you!

Great company to deal with. Always helpful and happy to answer any question I had. Even helped get my order to me quickly!

I got ripped off by this company, they have a hidden charge for delivery in their “free Delivery” promo for their larger tanks. When they could not deliver two weeks prior to Xmas after fires had burnt us out I had to pick up the tank myself. Their sales staff were appalling. They would not transfer me onto Management but flicked me onto another sales person. There are better companies to deal with they refused a refund on the hidden charge. Consumer affairs will deal with this in 2020.

Tank is solid but pretty disappointed with the finish, the tank i recieved seams like a factory second, base is deformed, full of dents and marks, the inlet strainer was just slapped in and a few of the screws just rub on the side of the hole and dont even line up as the hole isnt round, raised my concers and was told it is structurally sound and this is normal. Wouldnt have cared if they said on their website they cant make tanks with a quality finish in this size but they dont and all their photos are of shiny flawless tanks, the outlet brass thread was also damaged in transport, i raised this with them and they promised to fix or send a plumber out to replace the fitting. nothing ever happened, no calls after that, i had to repair this myself as i didnt want to miss out on anymore water.

I have had four tanks delivered by two drivers - Graham and Jason. The tanks are excellent, the service is even better. Both Graham and Jason go the extra mile to make sure delivery of your tanks goes well and everything is in order and set up ready to connect. The office contact you and let you know what is going on so that you know where things are up to and to ensure your outlets are placed where you want them. Well done rapid plas, a pleasure to deal with.

The team is friendly, helpful and a great range of rain water products.

Really helpful person who dropped the tank and troughs off. Awesome. Keep it up

Eathen delivered our tank to site. He communicated well, was friendly and efficient.