Original Mattress Factory
191 Reviews
- Monday9 AM–5 PM
- Tuesday9 AM–5 PM
- Wednesday9 AM–5 PM
- Thursday9 AM–7 PM
- Friday9 AM–5 PM
- Saturday9 AM–5 PM
- Sunday10 AM–4 PM
About the Business
Quality cOMFy Mattresses in Australia | 5.5k plus 5 star reviews | OMF | Original Mattress Factory is Australia's top choice for affordable and quality mattresses. With 51 stores, our mattresses come with a comprehensive warranty Plus our
Contacts
Website
Call Us
+61731421624
56 North Lakes Drive Corner of Bergin Street, Shop 5 Prime West Centre North, North Lakes QLD 4509
Hours
- Monday9 AM–5 PM
- Tuesday9 AM–5 PM
- Wednesday9 AM–5 PM
- Thursday9 AM–7 PM
- Friday9 AM–5 PM
- Saturday9 AM–5 PM
- Sunday10 AM–4 PM
Features
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- In-store pick-up
- In-store shopping
- Credit cards
- Debit cards
- Mobile payments
- Delivery
- Identifies as women-owned
Recommended Reviews
Lucy Henderson
13.09.2023
Original Mattress Factory
Amazing experience. Served by Heather at the North Lakes store and couldn't have had better service. Helpful, friendly and knowledgeable without being pushy! Happy to answer all our questions and gave us a terrific deal. Best mattress we've ever had!
Allan Norris
06.09.2023
Original Mattress Factory
This excellent experience started with Sarah in cyberspace, very helpful and efficient. Two stars for Sarah. The great service continued in store with Kellie B supported by David. Kellie showed me the products I described to her, describing the features easily and understandable. She also offered other products to complement my purchase. Payment was made and the transaction completed. These three staff members are great assets for OMF. Greatly appreciated how things were facilitated by committed, knowledgeable staff, with wonderful attitudes. Highly recommend this store.
Shannon L
14.08.2023
Original Mattress Factory
We set out to buy a new mattress for our son and were so happy with the service, we knew we would be leaving with a mattress that same day.David had great product knowledge, comprehended our needs and wasn't pushy in anyway.Ended up going back an hour later to get the dogs a new mattress too.
Chris Yet Foy
13.08.2023
Original Mattress Factory
Thank you Heather for your time and patience when we tried out every bed in the store on Tuesday. You systematically helped us eliminate products until we worked out the bed for us. It was refreshing to stumble upon OMF after visitinga few other mattress stores in the area and have someone guide us and not try to oversell or push their product on us. Cannot wait for the new bed to arrive. The store had a really nice feel to it when we walked in and could hear laughing staff.Again, thank you.
Kay Brooks
09.08.2023
Original Mattress Factory
Went in to buy a mattress for our spare room and were served by Gina. She was very friendly and polite and listened to us, then showed us some options explaining each one. She then gave us time to consider them (appreciated this rather than be pressured to decide on the spot). We made our choice and she completed our purchase efficiently and helped us to the car. Another staff member present was also friendly and pleasant. Great experience all round thank you. Recommended!
Kellie Campbell
05.08.2023
Original Mattress Factory
From the moment we walked into North Lakes OMF, David was extremely helpful. Not pushy, listened to our needs and provide great advice. We initially did not purchase, viewed mattresses in 3 others stores, which all lacked product knowledge and customer service. We returned to purchase with David, who made our shopping experience pleasurable.
Chris Orwin
28.07.2023
Original Mattress Factory
Went in after searching through the website, great product knowledge, friendly and no pressure at all. Didn’t need to shop elsewhere as everything was good to go, was more than willing to wait, but as a bonus the mattress we liked was in stock and ready for delivery!Will definitely be back for any future needs in the bedding space!
Matt Schulz
19.07.2023
Original Mattress Factory
My wife and I went in with the intention of just getting some prices for a new mattress where we were met by David. David was easy to talk to and he was very knowledgeable and informative about the mattresses he showed us. Not once did he pressure us to buy anything there and then nor did he try to sell us the dearest mattress possible. We felt very comfortable being there and subsequently we ended up purchasing a new mattress on their current 50 months interest free promo and cannot wait for it to be made and delivered.Thank you David
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Map
56 North Lakes Drive Corner of Bergin Street, Shop 5 Prime West Centre North, North Lakes QLD 4509
Original Mattress Factory