Rainbow Beach Sports Recreation and Memorial Club

Great venue, friendly staff and patrons, however meal ordering arrangements are just abysmal. Queuing for over half an hour to place an order is just ridiculous, however the food is quite good once served.

Great place! The food was lovely, staff friendly, drinks cold, what more could you want. They even had live music the night we were there!

A slightly odd welcome, having made a booking of 20 people for our ultimate travel tour. Despite our regular custom we booked in advance but where informed that we had to sit at separate tables because ‘it is to difficult for the staff to manage a big table.’The chaos then continued when we came to order and we were rudely greeted by an off duty manager because we were not lining up in the correct place. A friendly “could you queue over here please” would’ve sufficed.The food itself was adequately tasty but, make sure you’re hungry because these portions could serve a small country. At least they had some take away boxes for my lunch tomorrow tho!!!!Also please ensure that you communicate your allergies efficiently as apparently carrot on squid is a common thing in Australia. As one of our party received their squid and noticed the carrot garnish she politely requested it to be remade without the carrots to which the waitresses immediate response was ‘did you tell them when your ordered.’ I recon that made her feel so valued as a customer. After she agreed to ask the chef the next dish came back with shocker, more carrots!!! Now I’m not sure about the allergen training of the staff here but I’m not sure telling a customer “we cook a lot of veg here” and “maybe you could just pick out the carrots” would be considered best practice, especially when the menu doesn’t actually advise of any allergies. I’m just glad she that they are keeping the people of rainbow healthy with all their vegetables.As the night drew to a close our group decided we would pay a visit to the lovely bottle shop, which again our tour group provides regular custom for. We were approached by one of the members of staff who made it clear that he did not desire our custom. Feeling pressured to evacuate the premises we grabbed our drinks and went to pay. Unfortunately the payment declined, to which the staff member cried out in absolute disgust. We proceeded to pay with another card, shortly after which this man decided he could no longer stand our company and swiftly ran off to the bar with a grand total of no customers. Personally I feel attacked and ashamed but not surprised at the lack of customer service skills .Despite our trial and tribulations of the night I must say our entire group were very happy with one waitress in particular by the name of Alex. She was polite and friendly and even encouraged us to attend an event the next evening. She is the reason that one star has been awarded by this ultimate travel group.We would love to hear from the management in response you our comments.

Thank you Abby for picking us up n dropping us home in the courtesy bus.Thank you Cheryl for serving us in the restaurant. Chinese food was beautiful (bit pricier than what we’re used to but good serving size and so flavoursome.) Didn’t like that there was no table service! Would have been nice to have some music playing whilst eating.

Poor management. We booked a table for 11 people and they put us on two different tables instead of one big one. The food was very ordinary. I think, even though they have a lot of spaces to accommodate people for dining but they’re not organized and there was a long queue to order the food because people didn’t have a chance to sit at their table and read the menu before ordering.

Went to the country at the beach held first time in rainbow beach ... It was fantastic event! Staff kept things very neat and tidy and were lovely ... Very hot but

Nice club. Plenty of room to move around. Good range of pokies. Staff happy and pleasant. Unfortunately no meal service on the day we were there so check first if you are looking for something to eat. Worth a visit. We will definitely be back. Now serving meals. It's time to go back.First visit on a Saturday night. Food was great and plentiful. Good crowds but not overwhelming. Live entertainment.

Dined at Fusion Restaurant Saturday the 10th of June. Chinese is the best we've tasted in quite sometime. Extremely tasty and fresh.