QBD Books Chatswood

Bookstores feel like home. This store is close to the grocery spot and I love window shopping often. They renovated a while back which was nice. The staff are very friendly - they are knowledgeable of books and give good recommendations. They've got most books that I ask for and if not, they will order it for you. The store is small and I wish the layout of the shelves are easy to navigate coz it looks a little congested.

A mean and rude young female staff said to my 10yo girl ‘ if you are not going to buy put the book down’. I was at different area to choose a puzzle box. I cannot believe the QBD hired such un-educated & un-trained staff to work at front. Wake Up QBD Chatswood ! I believe you had enough negative comments on the same staff.

Good books, lovely shelves, organised always a pleasant experience. Many varieties, always get what you need. Always got new stock, one of the best at getting new book. Just the price is way to expensive sometimes

Shocked by how unfriendly, cold, helpless and impatient was this certain female staff, I purchased $200 worth puzzles and she was completely useless, very negative. I just saw her name from my receipt. Her name Soshana.I love QBD books. But because of this rude staff. I just never want to go back to the store. Even my 11 yo stressed because how rude she was to my daughter.I can see so many people wrote a review about her attitude. But QBD store didn’t do anything about.

manager was outright done with us, very eager to get us out of the store.bro I don't even know why, maybe she was having a tough day but a friendly bookstore visit turned into me not wanting to come back

One female staff is very mean at the store. She judged my family because my daughter stayed for 15 minutes to choose the right books that she likes. We have bought so many books for my daughter from this shop over the years, so she needs a little more time to find the next & new favourite. If there are time restrictions on browsing before buying, the shop should have a sign or somehow communicate with clients. Or check membership info since we have our membership then staff would know clients’ purchase record and give some advice. This staff has provided no service but policing comments and offensive judgements...

Just had to join to gain even more discounts on current sales. Fantastic variety to choose from for all ages coupled with very effective and efficient friendly staff.Go and visit and I'm sure you won't leave empty handed.

I had to say I wasn't surprised with the negative reviews about unfriendliness from the staff of this store. We had the same experience, which made us feel pretty bad just being there. When we finished at the counterthe woman didn't even say Thank you, it was THAT BAD! The staff was only friendly to a selected few or they're just plain unprofessional. Either way it's ashamed because all otherwise it's a nice little stop to get your reading sorted. To make a simple awareness for the store: you don't have to be friendly but you do need to be professional. And if you're just slightly abit friendly you're much more likely to have people come back AND spend money there. To be honest, after the occasion that the thin woman at the register didn't bother to say Thanks to me when she handed me the receipt, I never wanted to spend money there ever again!

Lots of books and large variety undoubtedly the best book store in chatswood

Conveniently located in Chatswood Westfield on the lower level, near the Coles, in Sydney. There are books, of course, but also a lot of games etc which is handy if you need a quick present and don't want to battle the labyrinth of Target and the like.