Fitness First Pitt St Platinum

Pretty good not overcrowded gym, well equipped, excellent spa zone with saunas(steam and dry) with stars on the ceiling and jacuzzi, friendly staff, free towels, free shampoo, free lockers, swimming pool. Pretty clean is everywhere. Minuses are saunas equipment not new but you can pour water on it to warm up.

I enjoyed visiting this gym, the facilities were pretty good and I liked the range of equipment. Although it is smaller than other Fitness Firsts in the area, it was enough to get a good session in and not overly crowded. Some of the equipment needs a bit of a refresh, particularly those with rubber handles where there is a bit of wear and tear. I am interested to come back and use the small pool. It looks like a good getaway from the bustling city. The only thing that I didn't really like was the staff member at the front. It was my first time visiting, so I wasn't sure where the change rooms were and when asked they didn't seem inclined to help.

The female changing room smells bad . Toilets were dirty. Showers rooms do not seem to be cleaned daily. No disinfectant rolls . No one bothered to replace. The rubbish bin and swim wear dryer are rusty. It was way better 10 years ago when it was owned by Hilton. I am not sure whether I wanna continue my membership in future.

Very small with limited machines and racks for a platinum FF! No Lat Pulldown, hip abductors, back extension, Hammer machines and many more. $5 for towel hire. Not enough airflow. The colour scheme is nice though.

There was literally a swarm of bugs crawling in the ceiling while you shower... the vent was also incredibly dirty, overall just didn't have much confidence on the sanitary standards of the gym.Asked to cancel because of this and still had to pay a lot in break-free fees... I think such an unsanitary environment should be reason enough to cancel without any fees to be honest.They also don't seem to understand the problem - it's not just that the bugs are there, but that the standard is low enough that they allowed it to get to that point... just killing the bugs now doesn't fix that.

Signed up for a 5 day free trial on Monday, started going on Tuesday. I now can’t stop going as the staff are so friendly and welcoming and the facilities are insane! They have everything! Pool, jacuzzi, 2 steam room, 2 saunas, provide towels, showers have shampoo, conditioner & body wash, hairdryers, hair straightener and a curler for the women. They have everything you need there so you can just go straight to work from there! So convenient!Had a PT training session and it was a great experience, my now new PT David was so supportive and helped me get through my first session.Overall the greatest gym experience I’ve ever had!

Pathetic service and rude staff. Currently two saunas out of order. Ongoing issues with lockers. The sales consultants very rude when at front desk. No shortage of mould in the showers and roofs. Management and front desk will make up every excuse for not fixing problems.

Spacious and simple, this gym has all the essentials. The equipment is modern and so well maintained that it’s probably one of the cleanest gyms I’ve ever trained in.It’s never been busy even during peak hours and the staff members are generally pretty attentive and friendly. Plus the lighting is great for admiring yourself in (see attached photos).If you’re looking for a quiet gym with plenty of space, this one’s for you.

It’s a nice gym. Has the minimum. Upstairs is cardio and well equipped. Downstairs offers what you need. I had a membership there for 9 months, either the sauna wasn’t working or the steam room. Renovation took ages. Showers are OK. Lockers - some don’t work.I used to go on weekends (morning), occasionally lunch time - definitely not busy / crowded like some gyms in the city.Customer service was good. I don’t remember them being unfriendly nor rude. Not sure about the other reviews.

The most appalling and disingenuous institution I’ve ever had the displeasure of dealing with.I signed a 12 month platinum contract on 19/11/2021, and expected the contract to end at the end of the 52 week term (which is detailed in the contract).Went into the gym and spoke to a team member a month before my contract was supposed to terminate- just confirming that there was no other action that needed to be taken.He said that it would terminate automatically, and I naively took his word for it.Come a year and 4 months later, I am still being charged for this membership.Just got off the phone with another member of the team today, who when I raised my issue told me there was “no evidence that I wanted my contract to terminate” and that if I attempted to block the direct debits from my account, or cancel my card, I would be met with debt collectors.Turns out i was signed up to another 12 month contract without my knowing, with no contract or correspondence sent to me.Please avoid at all costs.