Fitness First Pennant Hills

4 stars only because of a few different things; one opening times, two some girls stare weirdly at me. Other than that all good, staff are friendly, gym relatively clean and good equipment +music & ambiance

Wasn't much of a gym person but glad I joined. The instructors for the Yoga, Body Balance and Body Pump are superb! Look forward to the sessions every time! Very happy!

I’ve been a member for ~3 months and so far very happy with the equipment, staff and environment. Easy parking as well which helps.

I was using an equipment without my towel, I admit I shoulden't, Dan branch manager came over pointed at me before yelling at me in front of everyone aggressively. I told him that even if I had done something wrong you shouldn't shout at me in public. He asked me to leave and when I ask him on the phone about my contract he said you have to pay penalty. He replied very rude and said I am manager good luck whatever you want to do then he hung up on my phone. He didn't act professionally. While there are a realy good staff in this gym, I know them for a couple of years, concider Anytime Fitness across the street, a 24/7 gym that has recently undergone renovation and obviously a friendly manager.

Do not join this gym, I have been trying to cancel my membership for five months, I send emails no reply, continue to go in and they use every single excuse that I can’t cancel, even though it clearly says in the fine print that I can, I said that then they tell me that all their eftpos machines are not working, they don’t except cash payment only credit card, I’m not giving my credit card details as I have been scammed, so I asked again and was told they do eftpos payments, I’ve sent emails wanting to talk to someone and never a reply , now I’m having to get the department of fair trading involved

This place keeps pranking me, you can hear people laughing and talking and then hang up! How professional!

It is great to renew my membership with Pennant Hills Fitness First again!I wanted to express my gratitude and satisfaction with the exceptional service I received from the team at Pennant Hills Fitness First, particularly Graeme Bradley.Graeme's initiatives and prompt manner in resolving my request is greatly appreciated.Graeme's dedication, effort, and commitment to ensuring customer satisfaction were truly commendable.I would like to extend my appreciation to the entire team at Pennant Hills Fitness First for fostering a welcoming and supportive fitness community.I will not hesitate to recommend your gym to my friends, family, and neighbours based on the positive experience I had, thanks to Graeme and your team.

This fitness first is the worst club I ever been . A few times I contacted them to cancel my membership and also I provided them medical certificate.every time they talk differently. One day the said they canceled. Another time they said they put on the Freez , another time they said they need a confirmation from manger. They keep wasting time and charging me on full amount until my membership period finish and rip up some money from me . That’s so trouble management. Sync I joined the club I only tried the club a few times. All I paid was for nothing. Now every day they annoying me for my cancellation. I really don’t know what to do with them !! Please anyone who is joining the club make sure you don’t sign any contract with them . Otherwise you’ll stuck same as my situation .please be careful with them .

This gym is notorious for opening late. 5:30am (Monday to Friday) means 5:30am, not some later time. 7:30am on Sunday means 7:30am. This morning (Sunday) I waited, with other clients, until 7:55 before finally leaving. Fitness First - you need to sort this out! One star for getting it right on Saturdays.

They offered me a membership and they said in the beginning there is not any sighing contact and they lied to me . After a while I couldn’t continue the gym coz of some reason and They charged me a lot of money every month and after a while they said that was a contract which wasn’t right.