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Tim and Anna are some of the most caring, dedicated people I've ever met. After moving out of the area for many years, they still remembered us by name and always do their utmost to do the right thing by everyone. I've witnessed them being abused in this chemist for just that reason, on more than one occasion. For the small window of time between Codeine being monitored, and it coming off the shelves, they did use a notebook to record details, but a name and number only, which doesn't compromise safety, and was a temporary measure before Codeine became script-only medication, and is monitored securely the same as all other scripts.You should not boycott this beautifully friendly pharmacist because of one person who had a bad experience with a totally different chemists' compromised security procedures! Ignore that one star review!

Horrible staff member! Tim Bartlett or whoever was very rude and unhelpful. Didn’t want to listen or even help. Why bother work at a pharmacy if you won’t help patients ?

Great pharmacy lovely staff so helpful and friendly!! Best chemist around!!!

Super helpful. Always willing to help and answer questions

Tim is absolutely amazing. What separates them from others is that they actually spend the time. Nothing is too hard and no question is stupid. My daughter actually looks forward to seeing Tim lol she is 9. Great job.

Today I went into the store after leaving hospital to pick up a binder (corset). We were told they had them in the store after my nurse called the day before. When I arrived the woman behind the counter was extremely flustered and agitated and told me they didn’t have them. She then told me I wouldn’t be able to get any as chemist don’t stock them. I was clearly stressed and upset as it was the first time I was on my feet for more than two minutes from my surgery. I felt awful and ended up in tears. I didn’t even want to get my script filled because I wanted to leave but she had my script in her hand. I get people have bad days but it could have been handled much better.I ended up ringing my local chemist they went above and beyond to help me. I won’t be going back to this chemist again.

Anna and Tim are wonderful people. They are not only helpful but kind and respectful. They always help out with all your needs and they have excellent communication skills.

Helpful staff and a free scale useful for weighing a baby. As of Nov 2012, opening hours: Mon-Fri 8:30am-6pm Sat & Sun 9am-1pm

Awesome service & Tim Anna plus all the girls Brooke Candice Mia etc are the best chemist in Rocko