Big W Tea Tree Plaza

Ordered click collect .next morning items was waiting for me to pick up .love the store. Clean, bright . Quick service. pity other bigw stores arnt same .ordered things from bigw parabanks same time 2 days later still waiting . Well done ttp.bigw store excellent service .

Hi, I was at this store this afternoon and was treated so disrespectfully by one of the employees. Jennifer was her name, (an older woman). I was just talking to a friend of mine who was handing out Lindt chocolate for no more than 5 minutes and Jennifer walked up to my friend and told her “they need to leave, you need to tell them to leave”. She didn’t even address us and was downright disrespectful to not only my friend but my sister and I. She spoke as though we weren’t even there and ignored us. I was looking at one of the blankets near the door while this was occurring as I was contemplating buying one, and at the time when Jennifer had approached my friend, we weren’t even talking to her, my sister and I were discussing whether to get one of the blankets. This is not the first time we’ve had a bad experience with this woman either. Jennifer never once asked us if we needed help with anything and ignored us. She was so rude and disrespectful for absolutely no reason.

The shop is quite confusing compared to a lot of other Big W. The layout is not very similar at all. The category section does not make sense at all.It is very jumbled up. Certain section/similar products should be close by or in the same aisle. It is not, you go from one side to the other.Stock are not as huge considering it’s location.

Stopped here to buy work boots for my new job.There was plenty of stock and variety compared to other similar stores that could not facilitate me.I was quick in and out, as I didn't have to buy anything else.I highly recommend going here ad there is so much to offer.

The young blond hair service manager is unprofessional, incompetence and racist. I went to the desk wanted to do the refund my computer mouse because the receiver couldn’t connect to my keyboard, she did not allow me to do the refund and told me go to other store. I went to Cumberland park BigW, the staff refunded the item for me straight away. Either different BigW have different policy or just this service manger girl been unprofessional and racist against me (photo taking of the friendly staff in Cumberland park BigW)

Change rooms are disgustingly dirty, as someone who works in a retail store myself I was so disgusted, full of coat hangers, floor full of dirt and dust, you have no choice but to put your clothing on the floor and then when you put it back on it’s all dusty and dirty, they haven’t been cleaned in weeks!!! There’s no excuse it’s not hard to maintain change rooms,

This Big W has updated, freshly painted and floors has been changed from the previous one. It looks more brighter and cleaner arrangement. Some new product and clothing has been added. At the time of this writing the floor works still ongoing.

Great affordable place for people on budgets, but they also have brands for people not on budgets

Good place to do shopping. Various items in one place at reasonable price.

Big W is a great store for anyone looking for a wide variety of products at affordable prices. The store is well-organized and the staff is always helpful and friendly. I especially love their selection of clothes, toys, and home goods. The prices are always competitive and I never leave the store disappointed. In fact, I often find myself coming back to Big W time and time again. It's a one-stop shop for all of my household needs. Overall, I highly recommend Big W to anyone looking for great deals on high-quality products.