Aussie Dream Girls Hair Extensions

I'm surprised to read the low reviews for this business. I always bought my extensions from here and I never had an issue with the quality of the product . Once the extensions are installed I look after them with good shampoo, treatments, not much heat , I don't try to take them out my self and I use a silk pillow case, they last a very long time, thats recommended by all extensions specialists.The owner is polite and always available if I need to pick up stock with no much notice.

If there was an option to select negative stars i would, they do not even deserve 1 star. Absouluty unprofessional and unreasonable company. I have been a loyal and faithful customer with Aussie Dream Girls extensions for the past 6 years, I have never complained or said anything negative about this company up untill today. I purchased Remy Weft 100% real human hair from Aussie Dream Girls Extensions on the 20th of September 2019 and paid around $340 for two packets, every year I purchase two packets from this company as I know it's needed. I have noticed for the past few weeks iv needed to carry around a brush for my extensions as they are constantly notting and tangling every 10 minutes through out the day. Upon purchase I use kerastase which is a really high quality and expensive shampoo and conditioner, so I know how to maintain them very well, not to mention I also am a fully qualified hairdresser. I spoke to the lady who works their and explained calmly about my notting and tangling situation with the extensions, they advised me to send through photos to have a look and see what they can do for me, which I did. I got a call back from them after 30mins to let me know that they can't give me a new batch of extensions which was what I initially wanted from them as I have never complained or tarnished their business name, I thought by being a loyal customers for so many years that they would at least give me a new batch. In the end they told me that they can't do nothing for me what's so ever, by that I mean no refund, no new batch of extensions, not even a discount on my next purchase, nothing what so ever! No outcome at all was given and no care in the world. I am so shocked about all of this and I can't believe that they didn't even offer me anything for a resolution to the delemer I am having with my extensions. They also told me that their policies and procedures in their company is to call them with in 4 weeks after purchasing the extensions to achieve an outcome, but being a hairdresser an having a fair bit of knowledge about hair extensions, after 4 weeks the silicone will still be inside the hair sharft of the hair extensions after being manufactured, so it's virtually impossible to see any fault with the extensions after 4 weeks! This company is just their to take your money and not help people with concerning matters or deal with them either. I would honestly not recommend this company to anyone who wants quality extensions and ones that will especially last a long time, this is definitely not the company to purchase any thing from them. Will never be buying off this company ever again, also I their are other reviews on the same issues that other people are having with their extensions .... just look for the word (BIRDS NEST) will describe the same situation and problem that I am having now with my extensions.In response to the owners message, to start off with I am a hairdresser and have used weft Remy 24inch hair extensions for the last 7 years, have always looked after them with the most utter care. Second of all, I shampooed my extensions 4 times not 3, and if anything your not ment to wash them every time you have a shower because it removes the silicon out of the extensions, so by me shampooing my extensions 4 times should not have removed the silicon after 4 shampoos, the silicon should have remained inside the hair sharft for at least 8 months like my old extensions that I bought of you in 2018. Third of all if the extensions had a life expectancy of 3 to 6months why wasn't I informed to this information prior to donating $340? All you guys think about is the money! Their was no discount offered, no money back at least half of it, and no new batch of extensions which is what I was initially asking for, so if you want to conduct yourselves PROFESSIONALLY" I suggest you start telling your customers prior to purchasing hair extensions that their is only a 1 month policy of refunding your money back or getting new extensions. You have no leg to stand on

If you are looking to buy quality hair, this is definitely not the place to come, hair is the worst I have ever used. it is very cheap and nasty. If you are a professional and are wanting to use this hair for your client's I suggest you stay well away, as it will cause you more problems than its worth. This is extremely low quality. Do yourself a favor and stay well away. I bought it and installed in about 10 clients and everyone of them complained, in the end it cost me more money as I needed to buy hair from a better supplier and re install new hair for all clients. Can you imagine the stress, nobody in this industry needs that!

I have been using adg hair for years now and I really don’t want to use any other! I have used every type of hair from you from clip ons, i tips, tape in, and now your wefts to make my own custom flip in halo piece and I love it. I love the hair for its consistency of quality, color, texture, volume, length and durability. It always matches my own perfectly. Thank you for providing the best hair I have ever used!

I bought hair from here and it just kept going in to a birds nest, matted, and dreadlock consistency. I had to wear my hair in a bun every day to avoid it. The hairdresser Sonia was amazing and helpful but that's where it ended. The owner didn't care to try and fix the problem offering only a $20 discount off my next purchase. Unacceptable!!! It was disappointing that he wouldn't try to help his unsatisfied customer as I couldn't even wear my hair out. I will NEVER be returning there again and to anyone thinking about going there just remember if you have a problem with your hair the owner will not help you at all.In response to you're answer the hair that I purchased has had problems from the very beginning of purchase!! Which was explained to you're hairdresser.... !!! So that is a very bad excuse on you're behalf trying to blame the hair life!!! If what you say is true of you're hair being great quality this should never have happened in the first place!!! so I can not be blamed for your hair getting knotted to the point where I have to tie it up for months on end...It seems like there are a lot of other reviews unhappy with there purchases. And seems you always put the blame on you're customers!!

I have used this hair for years unfortunately I was sold a product with faulty glue. I have never had a problem with this product as a hairdresser I know what I'm doing. The glue did not dissolve and had to be picked out leaving many bald patches. This company are rude and refuse to acknowledge the issue the glue was bad. I am a hairdresser and I've been putting in hair extensions and taking them out for 20 years using the same hair and same removal method every time. This time the glue was like cement. They weren't bothered by what happened to me. They respond with lies blaming the customer.

Not Happy with their product, I purchased the more expensive euro hair supposed to last for 6-9 months they only lasted 3 months as they went ratty, discoloured and breaking off. The owner was nasty and not cooperative at all. I will be taking them to court!

Really disappointed with the quality of these hair extensions. Paid good money and they just felt fake from get go. The lady is lovely there but unfortunetly wouldn't recommend to get your hair done here. I got the Russian tapes and hair started to fall off almost right away / some of the tapes didn't last. Hair started to feel very rough and dead although I got everything to treat them properly.

I purchased #60 blonde extensions they were very gold not at all a light blonde prior to install I wet the extensions and when combing out from the ends to the top they were pinging up which is usually a sign of cuticle going wrong way I was very suspicious of quality at that point. I shampood them using Fanola Anti Yellow which contains no suphates parabens or silicone the photos show the breakage and shedding (That amount of hair shed was from 10 tapes) I contacted them and told them I had SHAMPOOD the extensions and sent pictures my first response from THEM: Hi, I am so sorry to hear that from you. However, as we don't recommend our client to color the hair extensions as the hair already be process from harsh chemical.ME; It was Shampoo (Fanola) My response from them was THEM : We will not accept returns of extensions altered or tampered in any way such as bleached, dyed or toned with any chemical hair colouring product.Again I advised them that I had washed them in Fanola Shampoo NO CHEMICALS to my amazement the responded withTHEM:.... We popped in the website checking the FANOLA SHAMPOO.It states there is Silicone Free" ingredient. We sell hair to hundreds salons Australia Wide. And we know silicon free will cause hair too dry due to over clean. And again