Focus on Furniture

Recently chose to get a lounge suite from focus on furniture (Corio) from the salesperson Emma to the delivery people the service was 2nd to none if looking for furniture look no further than here 5 big stars.

The sales lady was brilliant! She even continued processing my purchases even though the store had shut at 5pm. I arrived at 4.50 and she kept working, even though she had technically finished. My order was for two framed pictures and a hall table which would be delivered in 2 weeks. She phoned me early saying that it had arrived and was ready for pick up. The whole process was very efficient, professional and friendly. I would recommend her to anyone and would certainly purchase there again. I’m so sorry I can’t remember her name, she was young, blonde and very friendly!

Purchased the aria bed frame, good quality, great customer service. Highly recommend

We have brought 2 lounge suites and a custom Ottoman from the geelong focus on in the past 6 months and the service has been fantastic.Also ordered a table but the wait time was too long and kept get pushed back, which was out of the staffs hands.I particular the 2 staff members Lauren and Lachlan were awesome. Always welcoming happy to have a laugh and just great people.We will definitely shop here again in the future.

I was going to order my couches online and rang the Geelong store with a question and the lovely lady took my order over the phone and was super helpful. I bought the 2 and 3 seater Tyrrell couches and am thrilled with them. Comfy yet supportive and they are lovely quality and colour. Delivered when promised and would definitely recommend this store and these couches.

The sales team are very friendly and gave us some useful information. We was waiting for over 4 months for new furniture and was very satisfied so far.

Store service was excellent, delivery early and efficient but they left all the rubbish on my lawn and said they don't take it away. I paid $130 for delivery and set up! I rang and complained about the rubbish and was advised that they charge an additional $100 to take the rubbish with them. Disgraceful!

Love love love my new furniture. Very solid and great quality.The delivery boys unpacked it and put it all into place very quickly.Will be coming back for more soon. Thank you xxx

I am very surprised by all the negative reviews left here and as we just purchased a brand new lounge from Focus on furniture I feel abit worried as we had a VERY awful terrible experience with the next door competition Fantastic furniture but I must admit, The beautiful Aria charcoal fabric bed I purchased 3 years ago from Focus On furniture is still as beautiful as the day we put it together. Heavy, great quality, stunning bed and can't complain for the price we paid! $699 on sale, now they retail for around $899+. Today our new couch arrived (Vento) from Focus & the male sales person I ordered with in the geelong store was fantastic, Ordered on Thursday delivered today! Super happy with it so far and hope to have a positive experience continue on.

In November 2022, we bought an Eden dining table from Focus on Furniture Geelong. After about a week of use we noticed round water glass stains on the table which we presumed was condensation from the glasses. We emailed Focus on Furniture on three occasions and they will not take responsibility saying we should have used place mats and coasters but there was no mention about place mats and coasters when we purchased the table. They have made no attempt to solve our problem not even a curtesy call. We spent $1.188 on a table and $1.582 on eight chairs as well as other items and we have only received unsatisfactory after sales service.I give Focus on Furniture the poorest rating as possible.