Woolworths North Melbourne

Very bad customer service always wait minimum 30-45 minutes for pickup the online order rather than better to go and purchase the stuff by yourself it’s took less time than the waiting time.

Large & conveniently located. Fenced in dog park across the street.

This Woolworths is a little different compared to most other stores as it has an entrance in a building complex along with a few other shops as well. It's pretty much the same as most others inside. You need to take an escalator to reach the car park.

BAD CUSTOMER SERVICE:Called customer services via the given phone number from their page, sought confirmation about a PILLOW which was showing in stock in their branch. The dumb guy did not even search in the database and straight away said ohh, we don't the item, the website is wrong. 10 minutes later I went to the shop and bought the pillows.

Woolworths prices seem to change arbitrarily, as if the store's management were being manipulated by the police. I would urge the management to continue to comply with any Police" requests

Thalia is the rudest person I have ever had serve me ever. Not just me either, everyone she served ahead of me she gave attitude to. If she hates customers so much maybe she shouldn't be in customer service? Terrible experience!!

The customer services was bad. I came to buy item that advertised as in stock on web. There is no stock available and when I asked the staff they said it is in the bottom of the pallets. I thought it was unfortunate for me, but the other people asking different item also got same reply. Good to have staff remember precise layout of your warehouse.

This is my closest supermarket and it’s hit and miss stock wise. Shelves are constantly half empty and untidy. Stock in the wrong place, fruit and veg section often barren. The trolley bay is full of rubbish, the staff aren’t helpful and there’s never a checkout open during week! The management need to lift their game!

NEWLY OPENED WOOLWORTHS SUPERMARKET IN NORTH MELBOURNEUpdate on 13 April 2019This Woollies has now been open for over a month and it is still fairly quiet on Saturday mornings which makes it my go-to supermarket :) no parking problems (2 hours free under the store) and no long queues for checkout. It still has some issues with old stock however. I struggled to find a punnet of blackberries that were not mouldy (see pics) and chicken pieces that had more than 2 days before expiry. I'm hoping that this is a consequence of the currently low patronage and that stock will turnover more quickly in future.. but meantime, check use-by dates and fresh produce carefully.Staff remain super friendly and oh-so-careful with your grocery packing.Original post: March 2019This Woollies has only been open for a few weeks and is still relatively quiet (this may change quickly!).It has good range of produce and an attached liquor store (BWS).For fresh fruit and vegetables it doesn't compare well with my other" local Woollies in South Melbourne. At that store the produce is fresher (probably so it can compete with the adjacent South Melbourne Market).I had to rummage through the packets of blueberries to find one that didn't have mouldy berries :(Non-perishables are of course on a par with other outlets.There is a specialist butchery within the store with a good range of higher quality meats.The store has an underground carpark with free 2 hour parking using number plate recognition software rather than the old fashioned "paper tickets at the boomgate".You will need a gold coin to unlock a shopping trolley. Two types - the more traditional deep basket trolleys and the newer shallow basket trolleys for lighter shops. You can only return your trolley to a bay with the same trolley type. On my visit all the bays had the opposite type so I had to "donate" my $2 coin to the trolley collector (not necessarily a bad thing).People with mobility issues will be fine as it is a new complex with escalators and some wide parking bays for people with wheelchairs.Lots of self serve checkouts for those in a hurry and wanting only a few items.Open 7 am - 11 pm and has a pickup facility if you'd ordered online and want to collect your shopping rather than have it delivered."

Very helpfull employees. Good variety and offers. Special kudos to Lockheart in bakery section.