Ray White Sunbury

Remember this name Justin, Justin, Justin!!! If you are looking for an agent to sell your property, I HIGHLY recommend Justin Spagnuolo. His communication is exceptional and beyond expectations. His respectful character, knowledge and professionalism is an absolute standout. Justin comes across as a person who loves his job and it clearly shows. He is so motivationally driven. It was a pleasure dealing with Justin and would not hesitate to contact him again for any future real estate prospects.

We unfortunately have had a really horrible experience with Ray White. We listed our property last year and from the get go it was just stressful. The agent that signed us up told me what he thought the property was worth and two weeks after we went on the market told us that we had to drop the price “due to the market” it seemed clear at the time that he told us the price we wanted to hear in order to get our business. This caused a lot of problems and made it difficult to get buyers. We went months with no offers and no one showing up to opens some weeks. The two offers we did receive ending up failing and unfortunately the commutation was so bad from Ray white , we were given false information on both offers which led to multiple extensions and wasted our time. We ended up leaving to go with another real estate that sold our house within a month. We did have to sell for a much lower price due to Ray white wasting our time for 6 months and the market had slowed down even more by this time. However the new real estate we went with were very honest with us about the price we could achieve and made us understand why it wouldn’t have been worth what we originally thought. Had the agent fromRay white done this last year we would have had a better experience. Had they communicated more and been honest. But they I didn’t feel that they were.I lodged a complaint with Ray white about our experience and was just shut down. So we decided to leave a google review and within 20 minutes of leaving that review I received a phone call from that agent not happy about it and had a go at me. He tried to gaslight me throughout the phone call and deny that he ever told us that original price we agreed on. It was a very upsetting phone called and I was just pushed to take the review down. I then reached out to another director and the next day was also asked to take the review down. I felt pressured and did so. I then lodged a complaint with Ray white head office and no one got back to me. I had to ring the number listed on the Ray white email confirmation and was basically told bad luck.I have received no formal apology or accountability. They did not care at all the stress they caused me answer were more worried about saving their reputation.I will never recommend anyone in the Sunbury area to sell through Ray white sunbury after my whole experience.

Start to Finish, He was impeccable. This was our first experience in selling a house, Justin made the process so easy from start to finish. His knowledge of the market and honesty was impeccable and he always went that extra mile to ensure we were being looked after. He did all he could to ensure the end result was what we wanted and happy to say that it was. We will definitely be recommending him to everyone we know! Well done Justin, keep up the great work.

Chelsea worked so hard to get us our first home, we're so happy. She was really professional and kept us in the loop throughout the journey. We're wrapped.

Great Sunbury Agent! We could not be happier! Selling for a record price and in record time for our type of property and area.Justin's confidence, knowledge and enthusiasm sets him apart from the rest. We looked into various agents extensively. No one even came close to matching Justin's skill, dedication and energy in the role.Justin was able to confidently walk into our property and immediately recognise the highlights of each area. To the point you'd think he'd been through 100 times before.We always felt like we had an expert in our corner to navigate each step of the journey, 24/7. We were never left wondering or waiting. Justin either immediately gave us answers or used his extensive resources to get any information we requested. Those that knew our success quickly asked for Justin's details as well. We felt incredibly lucky to be able to work with Justin, and have already hired him again. We couldn't believe our result. We would never go with anyone else.

Our agent is approachable. Professional photo of our house is okay. Everything has been described spot on and our house has been rented after 5 weeks in the rental market. It is difficult to contact our agent real time to receive update over the phone. Most of the time we just communicate through email. I still do not receive email from our agent instead only my wife receives it although we have specified that I will be the first contact. Will update review in long term how everything will go in the long term while our property is being rented out.

Josh and Debbie went over and beyond helping us sell our house to buy our forever home. They both worked hard to ensure we got the results we were happy with. Forever will recommend

Exceptional Service - never left us wondering.We highly appreciate Justin Spagnuolo's exceptional real estate service during the purchase of our new home. His knowledge, clear communication, & prompt responses helped us make informed decisions. We felt confident in our decisions with his guidance & support. He was a pleasure to deal with, & we highly recommend his reliable & knowledgeable services to anyone looking for a real estate agent. Thank you, Justin, for your exceptional service, and we wish you continued success in your career

Stress free Experience with Justin. After a horrible experience last time when I put my house on the market, I was very hesitant at the thought of doing it again! However, I knew it was time for my family and I to make a move and move on from our family home.Originally, I was just wanting an idea of where we stood in the current market. But after speaking with Justin, and really feeling listened to, I was happy to move ahead with Justin as my sales agent to sell my property.Justin had listened to my concerns and streamlined the process to help me reach my goals and sell my property at record speed. He took so much stress and hassle out of the whole process and as a single mum of 2 I couldn't ask for anything more!I would highly recommend Justin as an agent to anyone looking at selling property in the near future! He was always friendly to deal with and provided excellent communication the whole way through. Thank you just doesn't seem enough.