Ozmah Factory Outlet

I have always admired the owner, for her ambition and dedication. I have seen her business grow and I do commend her on that. So this review is not a personal one.I purchased a lycra item about a year ago now, but the sleeves had no hemming so the seam up the arm come apart, I took the garment back and was offered an exchange, but the replacement item was just the same, I was told this was how it is designed, and they have never had issues with it and I was not going to get a refund. So I had no choice but to take the replacement item. And well the something happened because there was no hem, no finishing stitch. So I didn't go back until recently and I should have trusted my intuition, and past experience, I purchased an item and according to the sizing chart it was to fit. When it arrived by mail, as I purchased online, the measurements were not as discribed and it was too short and too tight around the arms. I am a size 16 to 18 around a 54 56. When I sent it back and asked for a refund, they refused said they don't for change of mind. I responded it wasn't change of mind it is too small. I was told that a credit will be applied and i have to pay postage for the next time I take. There is NOTHING in Ozmah store that is to my size, not just bust and arms but also length. OZMAH Freesize" that claims to fit size 20 is false as the arms don't fit and the length is short. So if there is nothing in the store that fits how can I Exhange ? So OZMAH now has my item and my money and wont refund."

The absolute worst customer service ive ever experiencedStaff were absolute garbageAnd used horrible language

Great variety of clothing!! Staff are always friendly and willing to help!

Might be the most disgusting workplace I've ever seen. When I received the product I bought yesterday, they said they can't take a refund. and i told them i could spend as much money on a different product as i spent but instead of helping them they just ignored it by calling it policy. All I wanted was for the $300 I spent to not go to waste. You are a place that talks about the right and does injustice OZMAH…! Hakkım haram zıkkım olsun inşallah …! and accuses me of lying. real slanderer.!!

Nice collection but not for me went few times and came empty hand it’s sad some people can’t afford it’s way too pricey. I don’t understand why. It would be better if they can make bit cheaper. How can someone afford it’s not designer wear. Subhanallah

Large variety of everyday & formal modest clothing. High quality. Love the staff, very accommodating. Highly recommend. Follow the Insta page for the newest releases.

Very helpful and polite staff! There are so many beautiful designs, colours and sizes to choose from. Will definitely be shipping here for my formal wear more often!!