Terra Aus Property Management

Isabella from Terra Aus has been an amazing real estate agent to deal with. She replies so quickly and thoroughly to any messages or concerns, always behaves very professionally, and takes great pride in looking after the properties under her care. I would highly recommend Isabella and Terra Aus Property Management!

Isabella has been fantastic in looking after our rental property. When we needed new tenants she was onto the matter quickly listing for rent and finding new tenants in record time. No downtime or loss for us.Her manner is professional and courteous at all times. Would recommend her to anyone

I was very happy with my recent experience in having the phone port fixed at my new house. I emailed the property manager on the Saturday night (not expecting a reply until the Monday) and was pleasantly surprised when Isabella emailed me back on Sunday morning. I was advised a tradesman was available the same day and would attend the property to fix the issue. A working internet service is critical for me as I work from home, I can’t thank Isabella and the owners enough for acting so quickly and working to fix this issue. I have complete faith that any issues I raise in the future, will be acted on quickly and efficiently.

These amazing property managers have taken over the managing of a property that we rent. I have found Isabella to be the most professional manager that I have dealt with. She is thorough and a delight to deal with. I would recommend this company to any tenants or Landlords looking for a professional and thorough experience for property management. No stress just pleasant all round.

Isabella took over the management of our investment property just over a year ago. In that time she has provided the highest level of service and professionalism. I wouldn't hesitate to recommend her services.

I have recently switched across to Terra Aust for managing our investment property, our property manager is Isabella Yan, the Principal of Terra Aust.I was very pleasantly surprised by how efficiently and quick Isabella respond to my instruction to maintenance issues. We were provided with sound advices, recommendation to tradesman who provided quality maintenance workmanship, and at a bargain price. Everything was carried efficiently, effectively without fuss or unpleasant surprises.So far, I am very impressed with Terra Aust Property Management, and have no hesitation in recommending them to anybody who cares about their investment property, who will not settle for second best in the standard of management of their property, who want to have peace of mind knowing that they will be provided with sound advices, and to those who wants the best return out of their investments.

Isabella has been a breath of fresh air in regards to the communication and attentiveness of my investment property. The previous managers were terrible to deal with and as I'm living overseas, communication to me is absolutely paramount.Isabella has been on the front foot about the needed repairs and most of all, I can trust what she says.

Isabella has really impressed me. She's incredibly responsive and has consitently delighted me with how quickly she can turn around things like lease renewals (like...in 2 hours!). She's very good at managing some of the more difficult tenants in my portfolio and when I need something, she always helps me in a timely manner. I've had 3 property managers in my QLD portfolio before Isabella. She leaves the rest of them for DEAD! I'm really happy and can't recommend highly enough!

Without a doubt the NICEST and most professional real estate that I have dealt with ever. I was a renter and was treated so well. Thank you so much. I cannot recommend them highly enough.

HIGHLY RECOMMEND!We are so very grateful to you for your outstanding efforts during the sale of our investment property.You have been such a great support for us and couldn't have done this without you (not just in a business sense) you always kept us informed which was calming for us.Everything went smoothly and on time.We look forward to working with you in the future.