BIG W Redbank
544 Reviews
- Monday8:30 AM–6 PM
- Tuesday8:30 AM–6 PM
- Wednesday8:30 AM–6 PM
- Thursday8:30 AM–9 PM
- Friday8:30 AM–6 PM
- Saturday8:30 AM–6 PM
- Sunday9 AM–5 PM
About the Business
BIG W | Every day's a big day | Every day's a big day for families. Shop your way online and in-store, discover great value gifts, books and all things baby, kids and home.
Contacts
Website
Call Us
1300411875
1 Collingwood Dr, Redbank QLD 4301
Hours
- Monday8:30 AM–6 PM
- Tuesday8:30 AM–6 PM
- Wednesday8:30 AM–6 PM
- Thursday8:30 AM–9 PM
- Friday8:30 AM–6 PM
- Saturday8:30 AM–6 PM
- Sunday9 AM–5 PM
Features
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- In-store pick-up
- In-store shopping
- Credit cards
- Debit cards
- Mobile payments
- Wheelchair-accessible lift
- Delivery
- Repair services
Recommended Reviews
Anna Edge
09.10.2023
BIG W Redbank
Went to Big W today no one there at customer service, to serve me stood there for awhile, one young fellow only there attending self check out, flat out, he stated he could help me, at self check out, I know how to use it, said no thank you and left, went to another store, I do not work for them or am I employed by them I'm a customer.
Rennie DePetro
22.09.2023
BIG W Redbank
Customer service was good, staff are knowledgeable but the issue I had was the phone reception at the checkout is very weak. I needed phone reception to transfer funds to my debit card to pay for additional items but wasn’t able to due to poor phone reception. Staff are aware of this issue as many customers have had similar issues.Apart from phone reception, good service, knowledgeable staff and will definitely shop again making sure I don’t need fund’s transferee.
Leah Ryan
19.09.2023
BIG W Redbank
Range is ok, could have a bit more variety but for the size size the store, its actually pretty good
owen elphinstone
13.09.2023
BIG W Redbank
Your standard Big W department store pretty much but some of the range has been compromised as it's a little smaller than most. It's located in the Redbank Plaza shopping centre and is easier accessed off the the main atrium. Good value on some name brand products is what they do well!
Brooky Farmer
02.09.2023
BIG W Redbank
The staff watching the self serve checkout was named Ashley and a few others were just standing there gossiping badly about their bosses and other staff and ex staff. Not one of them looked at me or even while I needed assistance not even any acknowledgment. As walking out between 2 staff they still are gossiping. It awkward and doesn’t make someone’s day better.
Jake Duggan
26.08.2023
BIG W Redbank
Customer service is practically non existent on the floor. I'm expected to serve myself at the checkout. Upon walking out I'm left feeling like I'm some kind of criminal, having to show my goods and receipt. This is why online shopping is a far better experience and I actively avoid large corporate owned department stores.
Mario Muscat
22.08.2023
BIG W Redbank
The only store recently that stocked sport socks with the longer neck. Bought a couple of containers whilst I was there.
Gypsy Gypsy
16.08.2023
BIG W Redbank
Very disappointed! I asked about check out operator assistance and was abruptly told there was none. Self serve only.So, I left my items by the check out and left the store!!
Stuart Cook
24.07.2023
BIG W Redbank
Not one teller open to serve me. I expect a level of service as a customer and do NOT expect to have to serve myself on checkout!
Steven_23
23.07.2023
BIG W Redbank
Never any issues shopping here. Polite and helpful staff.
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Map
1 Collingwood Dr, Redbank QLD 4301
BIG W Redbank