Beginning Boutique Showroom & Click and Collect

I am very pleased with my online shopping experience. I gave my mother my account details so she could choose anything from my wishlist to buy as a gift for my birthday & she was able to order with ease. I checked my order history & noticed my mother got the wrong size dress, i called and the woman i spoke with in customer care credited my account & i was able to choose an alternate dress of the right size & it was shipped that same day & received 2 days later. I am very happy with my dress, i will continue to buy from Beginning Boutique 'especially if i get to receive the cute confirmation emails'. Thanks Ladies xxxx

My order was lost in transit and I had no idea and there order got completely cancelled BUT Michelle (from customer service) literally saved me! She reordered and sent it out for same day delivery. She was so lovely and an amazing help. Also have never been disappointed with anything I've gotten from here :) Thank you Michelle!!!!

This place was amazing! Trisha was great! She let me come in and try on some dresses until I found the right one :).

impeccable service from the ladies that work here, i walked in not knowing they weren’t fully open yet and they let me try on dresses until i found what i was looking for! extremely happy with the dress i bought and again, workers were amazing!

I've shopped with BB a lot mainly because they are one of the few that offer ZIP pay which is great for students. I have had a few issues with not receiving items that I'd paid for and they were super apologetic for the mishaps. After realising 1 of the missing items would be a tad smaller after trying on a similar product I'd received, they were fantastic by sending the size larger without me having to reorder.I've read a lot of poor reviews that have happened a year and over ago and can say that their customer service has dramatically improved. I usually do bulk orders with having to return roughly 50% of my order because as we all know shopping online is not fun being a female body.... But the return process was extremely easy and have never had any issues.Great work BB Team, stepping up your game in the quality of your products and customer service. Keep it up :)

Always had good experiences with BB - next day shipping, very good quality clothing, easy returns and pleasant customer service. Prices are reasonable and sizing is accomodating for smaller girls like me. You’ve got a long term, happy customer here :)

I ordered a $90 playsuit from Beginning Boutique to wear whilst I was on holiday. Within a few hours of wear it ripped causing me quite a bit of embarrassment. I emailed customer care and they refused to refund me on the basis that I had worn it. I was unhappy to accept this because if it is faulty it is irrelevant whether or not I've worn it. As far as I'm concerned, it's reasonable to assume that a $90 item should last more than one wear. They told me that it was not a major fault and they’d only pay for me to get it repaired. They expected me to go and get it fixed when I’m on holiday regardless of the fact that they’ve sold me a faulty item and should be refunding me. I would advise that everyone got to the ACCC and lodge a dispute as companies like this should not get away with this sort of treatment. From my experience and reading other reviews it appears they’re only interested in helping when they want your money. I’m not even convinced they’re interested in compliance with ACCC obligations. I’m really disappointed with the service and also the quality of the clothes and will never be shopping here again.

Delivery is always super fast, and packaging is really cute. Have got some really beautiful clothes from the site but have been disappointed on the quality of some of the items i have purchased (such as: the buttons on the 'Truffle Playsuit Magic Spot Chocolate', they were poorly stitched on and 2 had fallen off within 2 weeks of purchase. Other than that i love store, and would recommend to a friend.

This is the first time I have rated an online clothing company 5 stars. I first purchased from them around over a year ago, and then again this year.I appreciate this company as they have excellent communication, on time delivery, a great return/refund policy, good quality clothing, will help you choose the correct size and personally have a look at the garments for you and all around just a good attitude towards customers.And they are a Brisbane based company (from where I can see they ship from) it's also nice to know I'm supporting a local boutique rather then a large online retailer.

My go to and favourite online fashion store by far! BB has always taken care of me and their clothes are beyond amazing. It feels like i'm shopping with my best friend! It is so easy to shop on the site and it is the cutest layout. Every product is in the best quality and super cute. I have loved seeing the online store grow and become bigger and better then ever! It's amazing and the staff are just lovely! oh and the packaging is just gorgeous!! I love getting the cute cards in my orders with cute messages. BB has been the one shop that I have felt that I have had a personal friendship with. BB you rock! Thanks for everything! xx