Austen's Complete Carpet Care

Austen’s did a fantastic job at our holiday rental property He first removed a lipstick stain that a guest had left behind then came back at a time that was convenient and did a complete carpet clean bringing them back to life. Great friendly advice, prompt and professional service that I would recommend and continue to use in the future.

Highly recommend Austen's Complete Carpet Care! Super friendly, professional, prompt and most importantly - very high quality service. Very happy with the results! Big thanks to Austen and Sujin. :)

Austens cleaning service is highly recommended for carpet, tile and grout cleaning. We have had cleaning a few times and grout revitalised once. On all occasions his service has been very efficient, thorough and everything was done carefully with some items being shifted. He has been courteous and most helpful with regard to carpet maintenance matters. We highly recommend Austens friendly service, the results are fantastic.

We have had our carpets cleaned by Austen for well over a decade and he always leaves them looking great. He carefully analyses problem areas and provides specific treatments that depend on the nature of the stain. Once we had an accidental spill on the carpet shortly after having it cleaned. Austen came around the next day and cleaned the spot again for us - without charge.Austen and Sujin are very friendly and reliable and make it easy to support a local business.

Recently had the pleasure of working with this friendly husband and wife team. They explained everything showing a comprehensive understanding of carpets, odour and stain removal. We thought we would have to replace the carpet but they were able to save it.Very happy with the service and follow up, I would highly recommend their services ⭐⭐⭐⭐⭐

Austen was very quick to call me back and was able to fit us in within a few days of contacting him. The carpets in our new property have come up really well and we are very happy with the service provided. Highly recommend. Thanks Austen and team.

I and family members have used Austen's Carpet Care for over 20 years for our homes and commercial applications in caravan parks. Austen has always been totally professional in his approach to our cleaning needs, explaining in easy to understand terms what is required to obtain the maximum result. He has the latest equipment and uses the best of cleaning products. If it is a major problem like a badly stained carpet of furniture item or flooded carpet, Austen will always follow up with a call to make sure the problem has been rectified to your satisfaction. I have recommended Austen's Carpet Care to other family members, friends, and businesses who have all been more than happy with his level of service and professionalism.

Austen's Complete Carpet Care provided excellent customer service. He was very professional and did an excellent job with cleaning our carpet.We would recommend Austen and will call him the next time we need our carpet cleaned.

Highly recommended! Professional, friendly, honest, top quality.Austen made the process so easy and explains everything you need to know. Very thorough and goes out of his way to provide the best quality outcome. Really well priced.Will definitely be using Austen for our cleaning needs in future. Thank you again Austen and Sujin.

Austen was great to work with. Very responsive to phone calls, was able to book a day that suited me within a few days and had all the carpets at our workplace left looking brand new! Will only use Austen's as long as I'm in the Echuca area! 11/10