Mercure Gold Coast Resort

I recently had the pleasure of staying at the Mercure Gold Coast Resort, and I must say, it was an experience like no other! The resort's picturesque location, nestled between the vibrant Gold Coast beaches and the serene hinterland, offers the perfect blend of excitement and relaxation. From the moment I arrived, I was welcomed with warm smiles from the friendly staff, who were always eager to assist with any requests.The resort boasts an array of exceptional facilities, including a lush 18-hole golf course, sparkling swimming pools, and a rejuvenating day spa, which catered to my every need. Dining at the on-site restaurant was an absolute delight, as the culinary team served up mouthwatering dishes with locally sourced ingredients, offering a true taste of the region. With easy access to top attractions like the Currumbin Wildlife Sanctuary and Surfers Paradise, Mercure Gold Coast Resort is undoubtedly the perfect base for exploring this enchanting destination. I can't wait to plan my return visit and create even more lasting memories at this incredible resort!

Rang the place to book a accessible friendly room to arrive and be in the 4th floor with no lifts. Got changed to a bottom floor room that had a bath in the shower so I couldn't use this. When I checked out I said something and was brushed off by the staff. If you have a disability stay as far away from this place as you can

The resort itself is set in lovely tropical grounds with a couple of nice pools and a decent gym. Our room wasn't ready when we arrived but were given free drink cards so had a drink while we waited around half an hour after their specified check in time. Rooms were clean but tired. A curtain was missing from our room so we had light streaming in all night and not the best privacy. Our towel rod was broken. Housekeeping staff were friendly but not very efficient. I heard so many alarms going off during our stay due to steam from the showers so be aware of that. Restaurant food was pretty average, nothing special, overpriced. Some staff were friendly and helpful, there was one particular waitress who was grumpy and rude. Buffet breakfast was pretty good. Location is excellent if you want to be away from the hustle and bustle but keep in mind there are no shops in walking distance. Overall an underwhelming but ok place to stay. Would stay somewhere else next time.

The pool is great and the restaurant is good with pub food. It is a little dated and maybe needs some renovations here and there but overall fine.My room was so so the aircon is old did not warm the room no good in winter and the shower didn’t work fortunately it had a bath. I told the receptionist she argued I had not pulled the lever thing to switch from bath to shower, I did several times the cleaner also tried. The best thing is just to apologise and the you know to fix it. These things happen as long as they’re trying it’s ok.Overall it’s good value for money great spot if you love golf or if the kids love swimming the pool is great ! Take the family

Couldn't have asked for anything better.The facilities are superb.Rooms spacious and clean.The setting is absolutely beautiful.If you play golf you are a very happy person.Will recommend to anyone.I am from the UK but would book here again tomorrow.Thank you Mercure gold Coast resort for a wonderful stay.

A very welcoming place. We stayed here recently for 4 nights with family, and it was just awsome. Great welcoming customer service from the agents at the counter at all times where we were made feel welcome from the get-go. The room was extremely tidy with great facilities. All our questions and requests were dealt with promptly while displaying great customer service. THANK YOU to the team at Mercure Gold Coast and we will definitely see you again soon.

We had quite minimal expectations for the hotel based on the reviews but our experience far exceeded them.Staff were excellent and able to accomodate us for an unannounced 9am check in. We found the room to be spacious and clean, with an excellent view of the golf course and horizon.Grounds were well maintained and both pools provided a unique experience. Parking was ample, and unfortunately in this part of town, you'll need a car to get around. For us it was no problem as our trip was to visit the hinterlands.Breakfast and dinner was exceptional. Highly recommend paying a visit during your stay. Great specials on dinner as well, with two burgers and a drink tallying to less than $50 on a public holiday.

We had a 3 night stay at the Mercure Gold Coast Resort. Beds and pillows were very comfortable. We did request a cot for our baby but that was not provided. Rooms were tidy but a but on the small side for a family of 4.We had a mixed experience with room service. On the Saturday our rooms were fantastic and the beds were even made with my Daughter's toys tucked into bed (my 3yo absolutely loved this) however on the Sunday the beds were not made (which we didn't mind because we were checking out the next morning) but our beds were left in the middle of the room and our balcony door was left open after I locked it before we left for the day.I did find the lack of information of the Resort in the room a bit frustrating but the QR codes to order food and drinks were quite handy.We had the buffet breakfast on sunday morning and it was terrific value for money, tho it did miss hash browns.The staff were extremely friendly especially Michelle who was working on the desk at the entrance to the buffet on Saturday 15/4/22.The pool was also fantastic with depth options for all kinds of ages. My kids absolutely loved the pool.

Nice hotel with friendly staff. A big site and disappointed there is no room service or mini bar. If you order anything you need to collect from the bar which is a fair walk from the accommodation. Also no lifts with 3 storey accommodation blocks. If you come to play golf, you are well catered for. No shops or anything within walking distance. If you are here for golf, great. If your here for a general holiday you will need a car

Enjoyed our stayThe apartment was clean, comfortable, and big.The beds were super comfyAircon was a problem on the first day but rectified on the secondTo ensure we were comfortable, two oil heaters were supplied .The surrounding garden and golf course added to a very relaxing atmosphere