Mister Minit Rockdale Plaza

Bad experience - Asian guy at Rockdale shop wasn’t helpful.He had no idea where my watch was that was left there week earlier for battery change.He called that I can come to pick up and when I did I described the watch, gave my name and other details. He asked to come back in 20 min. I preferred to wait and if he finally started looking for the watch then he said he can’t find it and it’s not there at all. But he had called me just the day before that it’s ready for pick up?!?Finally he found it and then had no idea how much I should pay for that as the deposit I had paid already wasn’t noted anywhere.

I need my new belt to get extra holds, the gentleman at the shop was so kind and did it for free. Thank you so much for the time taken to provide the free service :)

Jake was professional, honest, skillful and fast. Thanks so much. Will recommend you to everyone.

Made me wait 30 minutes and when I can back I was informed I’ll have to come back another day because they could not copy my key.

I take my Tudor watch each time I want to switch strap, particularly the steel bracelet and they do it with easy, no scratches and done with care. Highly recommend

Great service. I’ve been there a few times for extra holes on the straps of my shoulder bags. The service has always been friendly and efficient. Sometimes even complimentary service. Highly recommend!

Hi. I arrived at mister minute at 5:04pm. I had already been to the Hurstville store to get a key cut earlier that day. When I arrived home to test the key it did not work in the lock. I inspected the keys throughly, they were not a match and it was not cut correctly. So I arrived at the Rockdale store knowing that they close at 5:30. I wasn’t even greeted by the Asian fello. He began to tell me he closes in a few minutes and I explained that I only needed a few minutes of his time and he’s closes at 5:30 but he refused to help me. I pleaded for him to help me so he put the key in the machine and gave up and told me to come back another time I can’t help you which was rubbish it took the Hurstville bloke 3 minutes to cut the key. I was furious but I walked away calmly and thanked him for his time. Although what an appalling and terrible performance. I work in retail and I was disgusted.

CONSUMER EXPLOITATION: Quoted me $120 to change the plastic shell of my key fob! I bought one for eBay for 12 dollars and swapped the three inside parts + the flip key from my old one to the new one without a problem in a few minutes and I am not even an expert. What a joke! Please, please be aware of their pricing and shop around.

The handle of my bag broke but I had the hook. I want to mister mint Rockdale and they were fantastic . He immediately fixed my bag, screwed it in super tight and refused to charge me. Excellent service. I highly recommend them for great customer service.