Learning Pod - BOORN

I would give 0 stars if I could. They take your money at the beginning of each term. If your child is sick you STILL have to pay. Yet the repeatedly rescheduled my daughters lessons because they didn’t have tutor availability due to Covid- which was fine but it’s one rule for them and another for the consumer. On 5th November last year I asked for all EXCESS funds not used to be returned to me $350+ which I am STILL fighting to receive. Numerous emails and phone calls- when you can actually speak to someone that is! Most times I end up speaking to a representative on a phone messaging service who are useless! Accounts are only open 1 day per week so getting any response takes over a week!!! will be approaching Australian Consumer Protection for further advice given I requested all my money back on 5/11/2022, it is now 12/02/2023 and they are STILL withholding funds and deducting funds for classes this year that I did not agree to. I advised them on 23/01/2023 we wouldn’t be continuing and they still 2 took money from our account for classes 2 & 3 weeks later. DO NOT USE THE LEARNING POD!!FYI- As per Western Australian Commerce Law note the information below:A contract for services is cancelled when you tell the supplier that you intend to cancel it - verbally, in writing or, if this is not possible, by any other means.You can cancel a contract for services at any time. Cancelling a contract for services gives you the right to a refund.

Great place for our school supplies!My kids always come for the holiday activities.

My kids absolutely love it! Fun and adaptable learning styles for all ages and learning needs! Happy Mumma right here!

I arranged a Party for my 9 year old daughter who loves science. This was the best place friendly, affordable and the staff were amazing we had Jade run the party for us on the day.Ellie had everything arranged spoke to me and wife about how the time would go my daughter and her friends and our extended family had a great time big smiles on everyone's faces including the adults that attended.Great Job Guys love your work highly recommend.

Shockingly difficult to end your 1 year subscription, keep taking you money with no accounts response or support. The actual tutoring was good, but the finalization of the subscription has really left a bad taste in my mouth. You should not have to fight to get this finalized whilst still being charged for the service that has ended and then they have the cheek to say there will be a $50 early termination fee....on an annual subscription that has ended!! I notice this is everyone's sentiment here with negative reviews. Perhaps Learning Pod needs to focus on their accounts department a bit more?

The staff here are incredible! We are incredibly lucky to be able to have the support from Learning Pod in helping us navigate our NDIS journey as our plan managers. My son also attends therapy sessions at their centre and has come home with so many new skills to help him in his everyday life. I can notSpeak highly enough of this organisation, from tutoring, to selling school supplies, to sensory items and NDIS assistance! They really do it all. We aren’t just clients, we are now apart of a new family. Thankyou so much everyone and we look forward to our future together. Xxxx

Not an enjoyable experience at all. If your considering joining up make sure you know all information because if they neglect to tell you, even after you thought you asked all the questions it will be on you.and your left with the bill you had no idea would occur.

My account was charge incorrectly afew times and it took 10 working days to get it back. No one in accounts or management ever returned my calls or explained to me why it was a recurring issue either. After the 3rd time I cancelled my child's tutoring and went elsewhere. Worst experience ever!! This is a real review and I hope it doesn't happen to anyone else.

The best shop for your back to school booklist needs. I am very happy with their services, Dan was great :) very reliable and hassle-free. I will absolutely recommend you to all my mummy friends in school. You are the answer to a very busy mum who does not have enough time. Thanks again for the excellent service.

Not a false review.. - A local parent with a bad experience! They just do business however they want. I was made to pay in advance for a book that arrived many weeks later and then told I could not get a refund. I asked for a call from the manager about it and never heard back even after going in there. They still owe me money and I also don't have the book! Go somewhere else that doesn't steal from hard working parents. Please don't reply about reaching out etc like you know who it is, this was now 1 year ago. Read the review properly before replying.