The Athlete's Foot Midland Gate

Absolutely outstanding service,from Mikaela C (name on the receipt)( on 24/01/2022) who helped me and my daughters she went above and beyond helping us get the right shoes.I went to another shop in the same shopping centre before attending here but they were so rude and left me standing in the middle of the shop,so I was hesitant about being treated the same in the athletes foot, but how wrong was I??? Mikaela made us feel like we were important and really felt she wanted to make sure we get the best fitting shoes for us,she was also great with one of my daughters who was being a little difficult about taking her shoes off…to the manager of this shop take note of this girl she is an awesome asset to your company!!!!

We were attended by Vish today at the store. He was very helpful and although he couldn’t help us due to my sons foot size being In-between sizes and lack of stock he recommended us alternatives and his service was great. Nice to have some customer service where the salesperson genuinely cares about getting you the right product versus just getting money in the till.

A big thank you to Ben at the Midland branch for helping me out with a new pair of Kayano's not only do they feel amazing! But the service was above and beyond, went through multiple pairs, multiple sizes until finding my ultimate fit. Will definitely be back.

Mikayla (sorry if i spelt it wrong) provided an exceptional service tonight. Offering brilliant advise and some of the best customer service i have seen in a long time. My partner and I purchased a set of trainers and will be back in a few weeks for work boots for myself. I dont often leave reviews unless the service is well and truly above the norm and she hit the nail on the head and still managed to serve 3 other people at the same time! Thanks for the advice, we will be back!

My husband required help with inner soles. His feet were very sore from a possible spur. The guy who helped us was very friendly and had hubby go on the foot analyser to figure out foot type and type of in sole he would need. Hubby says he is more than happy with the service and care provided.

Thank you Mikaela for your patience and thoroughness in fitting me out for my new shoes, very happy with them

Ray C at Midland store was outstanding, courteous and friendly. Very professional, he certainly knew his stuff. A totally great experience. All other staff equally friendly, explaining the discount for being a HBF member, a big saving for a pensioner who likes good footwear.Thankyou to all.Best Regards Kath Conley-Kay

Thank you Gabby at Athlete's Foot Midland for your help the shoes are great!

I loved my trip to this store, found the perfect fit thanks to the amazing workers Sophie and Bailey!! They made me feel so welcome, will be returning for all my footwear needs.