DentalCare Clinics - Waterloo

I saw Dr Tania as a new patient here and I had a very pleasant experience while receiving care and being updated on my oral health. Her instructions and explanation were really clear and easy to follow. The office staff (think her name was Georgia?) was really nice and informative as well!

I was nervous about having my wisdom teeth taken out, especially because I was awake for it, but had a fantastic experience with Dr Colm Galvin and the team, as well as the receptionist Charlie. Dr Colm was incredibly friendly and informative. He gave me a good understanding of what was happening throughout the process and what to expect, and the procedure itself was incredibly quick. Would definitely recommend to anyone anxious about visiting a dentist.

Undertrained staff!I had a cracked teeth when first time visit this clinic. The doctor suggested it's naturally grown which was wrong diagnostic. After a year this teeth is very painful. During this time I visited 3 times for cleaning and mentioned the pain. The hygienist thought it's the gum and not call for doctors when he's unsure. Now the teeth is totally broken in half and I need to take it out and have an implant.After I complained to them, the owner of the business Dr Comb was willing to see me. He offered about 30-40% discount if I do the teeth extraction and implant here and nothing can be offered if I do this elsewhere. I honestly couldn't be bothered to involve with them again, so I didn't take the offer. God knows whether they can do well after they say it's naturally grown cracked teeth which is seriously wrong diagnostic.In general, the people work here are not properly trained. They took unnecessary X Rays on me (two times in a row). You cannot book with the hygienist you want. I booked with a lady but turns out a guy from bankstown came cover for her.

I was so incredibly well taken care of. They listened to me patiently and provided so much detailed insight into the procedures that I always felt well informed. I am very grateful for their caring and gentle approach. At the same time, the scale and clean and the other procedures like fillings were performed most professionally. So glad I found this clinic! Thank you!

Everyone was really nice and I could really feel that the dentist cared about my teeth health. He explained to me what was good and bad about my teeth and educated me about how to properly take care of them.The entire procedure was a breeze.

Amazing service and quality of care. Great experience overall, from reception to dental assistant to the dentist herself. Being a medical professional myself, I can have high standards.Dr. Anna is professional, thorough and highly skilled, she puts you at ease from the moment you sit in her chair. The most difficult and painful part of my filling procedure was keeping my mouth open, pain free otherwise. I've struggled to find a regular dentist in the past and I won't be going elsewhere. 10/10

Had all 4 wisdom teeth out here. Super easy process with anaesthesia, in and out in less than two hours. A couple of days recovery with not much inflammation and pain at all. Definitely recommend Colm and the friendly team.

In terms of pricing and making it easy for people - be very careful. They are expensive - hundreds of dollars for a clean and check up. And they charge cancellation fees - so they are not kind to you if you cannot make the appointment - just try and make more money out of you. Find a dentist that has no cancellation fees - plenty around. Why should you have to pay fees for not being able to get to an appointment? This makes me think they will do other things once you visit which will cause problems.Response to reply: You can see from the reply that this business is not worth attending and supporting. They are making false allegations and calling consumers liars. They just ignore the problems and label you a competitor without any evidence. The review is genuine based on shopping around for a suitable dentist. Its aim is to inform other consumers so they are not subject to the same poor treatment and expensive fees, including cancellation fees. Please do your research like I did and find dentists with lower fees and no cancellation fees, and dentists who welcome feedback from consumers and learn from it.See responses to other poor reviews here - the same tactic is used, accusing consumers of not telling the truth. It is a shame this business is not listening to consumers and trying to see how it can improve.Threats that you will take legal action against consumers posting a review based on their experience is bullying behaviour and legal advice is that you desist this behaviour immediately and apologize.Response to 2nd reply": It is a shame this business tries to create battles with consumers as they shop around to find a suitable dentist. Businesses who are not willing to listen and learn have a big problem.The information in the review was communicated by the business. It sounds like they are not happy about their own policies and prices.Have a look at other reviews from customers online who have a problem with this business.Legal advice is that this business desist from discouraging consumers to express honest opinion and fair comments through Google reviews."

I generally jump around a bit with dentists, partly to get other opinions, partly because I've never really been that amazed. However I had an appointment with Dr Lawrence Burke and I think I could stay here forever if I could.It was a perfectly balanced session, he was friendly and knowledgeable and was able to give me the information I needed in a way that I understood and am now motivated to make the changes I need to in my dental care routine. An added bonus -- when he cleaned my teeth I experienced no pain.

My experience here was very positive. Dr Anna Sheehan is so gentle and did a great job filling a chipped front tooth and a treatment plan tailored to my needs. Reception and dental aides are all lovely too. No wait …… very organised. Highly recommend