Rapid Tune Sunshine

Very bad service . New management.They are not really caring about the customer car.

I got the voucher and came to one of the stores in Sunshine North. Got horrible service here. Didn’t get the right information like model type, body type, address and in the receipt said including washing vehicle. Didn’t get my car washed. Unfriendly and rude and racist asking me if I’m Chinese. Pay $199 but have to pay extra $102 instead of $49-79 as Its said in the certificate.Warning do not come there at all!!!!Don’t feel that I’m being taken care of, just wanna get money from you. Not worth the money at all. Never come back there. Pay totally $300 and make a complaint and the head office will not do anything about it. Losing money but lesson learned don’t trust the advertising even it’s good price.

I had the best experience with Rapid Tunes. I recently went to get my car serviced and had problems with my transmission. It was very confusing to me at first but Lei who I met when I serviced my car, explained the situation with my car exceptionally! Usually I am hesitant with mechanics but Lei and Gary were very friendly and trustworthy to bring my car for a service. Thank you Lei and Rapid Tunes! Will definitely be my main mechanic I will go to and my family as well.

It was a great experience at Rapid Tune . I went to get my tyre fixed after looking at my car the service manager said he will charge $39 I agreed to pay then he comes back after few minutes and says the nail in the tyre is been taken out and there was no puncture so he filled the air in the tyre and returned my car without charging. Such a loyal person he could have taken the money but was very honest.Such a great person in today’s world , great service .

I have done the Major cad servicing here paying almost $800…. Then car is making whirring & squeezing noise from everywhere… Have done it 2 days ago. Hope someone contacts me to discuss this. Is it because I refused to do all things on the quotation over $2,500?

I took my Car to ford for them to see why it would not start and it was sitting there for 4 weeks and then they said I had the pay $4600 for a new Injector pump. I phoned daryl and he asked me to get my car towed to his work shop. When he received my car within 5 minutes he knew what was wrong with it and No it was not the injector pump it was the petrol pump.Daryl was so professional and he knew what he was doing. I pick my Car up today and I am so happy with the work that Daryl done on my car and I saved a lot of money. Thank you Daryl for all your help and for keeping the price down.I will be bring my car to you from now on and recommending you to all my family and friends.

Customer service is very good plus the Manager was very helpful in to me in disclosing the problem with my car.

Thank you Ben and Jayden. Based on my experience and my friends experience, services from Rapid Tune are genuine and professional. They have the knowledge and skills. They are transparent and professional and have work ethics.